At the end of 2020, there were 82.4 million forcibly displaced people worldwide (UNHCR 2021). Providing timely and adequate humanitarian assistance to people affected by a humanitarian crisis is thus an increasingly challenging task. The gap between the resources available globally and humanitarian needs is increasing rapidly (EC 2021). This situation represents a particular risk for so-called forgotten crises, defined as severe, protracted humanitarian crisis situations where affected populations are receiving no or insufficient international aid and where there is no political commitment to solving the crisis.

We have worked with protracted refugee crisis with Rohingya refugees in Bangladesh and with Syrian refugees in Jordan where we have focused on providing responsible digitalisation within healthcare to deliver quick and cost-effective services to the refugees.